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Universal Responses works with customers to develop and deliver the right solutions for the right initiatives. whether you are an expert or a novice, URC can help you produce the best solution to your needs.

Whether it be to provide the secure environment with which to entrust your customers, or to help analyze your results, URC can help you make the most of your program.

Ongoing, URC researches and develops industry vertical solutions such as MortgageSAT™, and TrainingSAT™. Providing whole industry specific segments with plug and play, simple to implement and use, survey systems. Combined with the expertise of URC in helping customers to design the surveys as well as interpret the results, makes for a great combination and ensures you get the right results that generate real improvements.

A simple listing of the products and services we provide are as follows:

Build Your Own Surveys - Designed for those individuals or organizations who have the knowledge and expertise to conduct, manage, and interpret their own surveys, or for quick short term projects. Through the easy-to-use interface of our branded site SelfSurveys.com, customers can build their own surveys quickly and deploy them rapidly.

Market Research - The backbone and braintrust of URC, customers benefit from the extensive experience and wisdom gained from numerous projects and years of expertise. URC can help you digest the results of your surveys, but more importantly we can also help you to look at strategic areas of your organization and help you determine the best set of measurements you can make to improve key areas, and impact the bottom linequickly and effectively.

MortgageSAT™ - Our brainchild vertical application tailor made for the Mortgage lending industry. Measure your results against the industry average retain customers and generate real results and real profits now.

TrainingSAT™ - Our newest exciting vertical application, targeted for seminar speakers, as well as corporate and other trainers who need to maintain a high level of quality assurance for their courses, and retain attendees. Derived from MortgageSAT™ we are very excited about this new vertical application.

Customer Loyalty Management - The foundation of our core offering. CLM has proven to be a unique solution to many organizations' ills. Once the basic understanding of managing customer loyalty has been gained, everythingelse seems to fall into place nicely, and everyone in an organization knows what to do. By measuring customer loyalty on a routine basis, companies and organizations can improve bottom line results fast and directly.